First Look: The Kickstarter Tariff Manager — A New Way to Support Creators

Over the past few weeks, we’ve been hard at work developing tariff-relevant resources to support our community. From guidance to help creators navigate rapidly changing policies, to tips on shipping logistics, and even information to help backers better understand the challenges creators are facing. Our focus has been supporting you through uncertain times, but we also know that information alone isn’t always enough.

That’s why we’re excited to share a first look at a new product feature that furthers our commitment to supporting creators at every stage of the journey—from launch to fulfillment. Built specifically to address the financial challenges posed by U.S. import tariffs, Kickstarter’s Tariff Manager is designed to give creators more control, flexibility, and transparency at one of the most critical phases of your journey: fulfillment.

Here’s what you need to know…

Meet our new Tariff Manager 

For creators in the post-campaign phase, a surprise import fee can create major hurdles, blown budgets, delayed timelines, or tough tradeoffs around what you can deliver. This new tool enables you to apply a tariff cost to backers through the Kickstarter Pledge Manager, helping to offset those costs and maintain momentum throughout the delivery process.

How it Works:

Here’s a quick breakdown of how this feature will work:

• Submit a Request: Creators will see a banner in the pledge manager inviting them to contact Kickstarter if they need to apply a tariff surcharge. 
• Add Surcharge Amounts: Once enrolled, creators will unlock the ability to apply per-item surcharges directly in the Kickstarter Pledge Manager.
• Backers Will See It Clearly: Once approved, the amount will appear as a separate line item on the backer’s payment page. This ensures full transparency around the added cost.
• The Funds Go to You: Included in your payout, the funds are yours to use toward covering unexpected import costs and keeping your fulfillment plan on track.

What If My Backers Can’t Pay the Tariff?

We understand that asking backers to pay an additional fee—especially after a campaign has ended—can be sensitive. If a backer chooses not to pay the tariff cost during the pledge manager process, they’ll need to reach out to you directly.

As a creator, you’ll be able to work with them one-on-one to explore the best path forward, whether that’s adjusting their pledge, issuing a refund, or finding another resolution.

While this tool helps offset rising costs, we recognize that every project and backer relationship is unique. Our goal is to provide you with the flexibility and transparency necessary to navigate those conversations with clarity and care.

When Can I Use Tariff Manager?

The Tariff Manager will be a feature within the new Kickstarter Pledge Manager that is just weeks away from launching. 

Sign up to be the first to know when this is available.